Just got in from a presentation at the Australian Centre for Public Communication, a faculty within the University of Technology Sydney (UTS). Professor Jim Macnamara presented the results of a research report entitled E-Electioneering: Use of New Media in the 2007 Australian Federal Election.

The objectives of the research were to:

• Capture data on the frequency and type of new media used by Australian Federal politicians, parties, interest groups and activists
• Provide an analysis of the new media used to identify the range of viewpoints and the level of interactivity and community engagement attempted or achieved

Overall, the level of engagement achieved had been minimal due to the failure of the politicians to use the power of social media to engage and interact. Only one of the 226 politicians studied allowed negative comments to appear on their site (this was Malcolm Turnbull). In all other cases, comments sections were either not available or carried purely fan mail i.e. positive/supportive messages. Very small numbers replied to questions submitted via Websites and social networks, completely missing the opportunity to engage in conversation and drive advocacy.

Some figures:

• Less than 6% of selected Federal politicians had a new media presence assessed as “fairly interactive” (i.e. involving links inviting people to comment, ask questions or leave messages)
• 185 elected Federal politicians had new media sites which were completly one-way information dissemination with no opportunity for comment or input by members of the public
• Web and other sites of 70 elected Federal politicians comprised a single page and were judged to be a ‘token effort’
• Only three (1.3 per cent) were classified as “very comprehensive”, assessed on the basis of multiple pages plus links to other information such as blogs, podcasts or YouTube. The Kevin07 site was one of the three.
• Two Websites were judged to be amateurish and the majority were based on templates
• There were just 15 blogs but on average Federal politicians used 2.24 types of digital media

One of the key conclusions drawn from all of this is that “new media have not created a new public sphere of political discussion and debate where citizens can participate as equals as envisioned by Habermas (1989)”.

I take issue with this conclusion. It’s clear from the data that new media hasn’t been given the chance to create ‘a new public sphere of political discussion’ because it has been poorly applied and executed. In other words, new media hasn’t failed but our politicians and their advisors have. John Howard provides a case in point. He made little or no attempt to adapt his message or presentation for YouTube and opened his maiden YouTube appearance with ‘Good Morning!’.

There was much talk after the presentation about the fact that the majority of people that visited these types of sites where politically active and that it’s not actually these people that influence the outcome of elections.

My colleague, Ed, made a good point after the event. He said that he agreed with this conclusion but that the experience of US pollies had shown that social media could be used effectively as tool for mobilising a community of politically active advocates and supporters i.e. it does have an important role to play/does add value.

I would argued that politicians, in general, need to change the tone of their message and the way it is presented (Infotainment). This would help to engage the politically apathetic and help voters feel that they were interacting with a real person with a personality.

The report touched on the contribution of prosumers or citizens in terms of video commentary and other types of media. Macnamara made the point that much of this content was spoof material and he said that the jury was out as to whether this represented genuine political discourse. I don’t think there should be any question that it does.

My other observation related to the number of times that the audience made a point based on an assumption that only young people use social media.

Overall, it was an informative session in an academic setting and food for thought.

I thought it would be appropriate to highlight this post by Dennis Howlett at AccMan. It’s a suitable first post at this location given the fact that I have been getting to grips with the Wordpress software and FTP in the process of migrating from wordpress.com to my own domain.

At times I felt like shooting myself but I worked it out in the end…

Mr. Howlett is writing about Matt Mullenweg, the founder of Wordpress

I loved this letter to the editor in today’s (16 Jan) Australian Financial Review (I would link to the AFR website but the content is only available to subscribers).

The letter was submitted by David Beattie of Mont Albert, Victoria:

A great little club

As a small investor, I’d like to wish all the Australian finance insiders - the fund managers, executives, merchant bankers and lawyers - a great year. Although I could never aspire to your earnings, it’s great that my investment funds let me assist your wealth by voting for ever rising executive pay and allowing more and more bonuses and payments to high-priced bankers and lawyers. That fact that you guys are all friends - and therefore know how to reward each other with my money - makes it even better.

Surely, the sub-prime mortgage crisis and the subsequent credit exposure for the banks is a result of the cosy relationships that exist in the finance sector - a small community of wealthy people lining their pockets at the expense of the common man.

Unlike Enron, this fraudulent activity is endemic to an entire industry, which makes it hard to point the finger and provides Government with no option but to bail the banks out with our money!

So Bush wants to bring peace and stability to the Middle East - what a laugh!? What do lame duck leaders and retired politicians do, they go to the Middle East in search of peace? Blair and now Bush being the most recent examples. Has Bush just learnt about the Palestinian problem? Things may have been very different had he started here rather than in Afghanistan, post September 11. The hypocrisy and front that our leaders so often display staggers me. Staggers me. Yet it continues apace and right under our noses, one can only hope that the ‘mood for change’ that seems to be sweeping the developed world - Rudd, Sarkozy, Obama (maybe) - will lead to actual change and a more long sighted, fair and humanitarian view of the world.

For the last two weeks, I haven’t been able to buy anything in the Apple iTunes Store. Every attempt generated an error message number 5002. No further explanation of what I needed to do in order to resolve this issue within the error message and complete gobbledygook within the Apple Support pages. Its been a very frustrating experience and problem and one that has effected many people based on the number of entries on various message boards. Eventually, I found that by changing my password I could solve the problem. It seems odd that Apple iTunes is still issuing error notes in code language - the error message should tell the user exactly what they need to do or refer them to a page, which explains what steps they should take. It seems odd that Apple hasn’t got to this stage yet especially when you consider that iTunes is updated every five minutes. 

I am writing from Hong Kong. Half way back to Sydney. I got upgraded to Premium Economy - what a result! I gave the check-in girl a Nigella Lawson cookbook because my baggage was over the 27kg allowance but had no idea until I got to my seat. Had a great trip back to Europe, including 4 days in Andalucia, Spain. It was great to see the family and spend time with friends. Back to Summer in Sydney and work!

Reading a book called the House of Bush and the House of Saud. It is making me angry…