Archive for the ‘Media’ Category

Are you a leftie if you believe in the power of social media?

July 29th, 2010 by Daniel Young | No Comments | Filed in Media, Politics, Social media, Technology

Over the weekend I listened to yet another great podcast from The RSA.

Clay Shirky presented on the topic of a ‘cognitive surplus’ for his book Here Comes Everybody: The Power of Organising without Organisations. He said that approx100million hours has been invested in the creation of Wikipedia.  By contrast, there are trillions of global hours available within ’surplus’ every year.  The premise for the presentation was that humans are generous creatures and that new technology presents huge potential for altruistic, collaborative behaviour that delivers a greater good.

This idea is the basis for many aspects of the Social Web (for want of a better term, as this is broader than social media).  The notion that efficient networks without geographic boundaries will  act as the vehicle for human endeavour in the pursuit of positive economic, creative and educational outcomes has great appeal.

The idea of a cognitive surplus is also fascinating in the context of widespread budget deficits but don’t expect any major policy announcements from Gillard or Abbott on this topic just yet!

The presentation got me thinking about the question of a political culture within the realm of  the Social Web.  If Social is about sharing, co-operation and contributing to community then is it safe to assume that a left leaning political culture underpins the ‘movement’?

Is it important for the community to acknowledge in some capacity the presence of a common political ethos within the Social Web or the perhaps to acknowledge the lack of one?  Does the Social Web transcend traditional notions of political affiliation or realisation?  Are creativity and collaboration apolitical forces in 2010?

Most importantly, can our positive vision of a Social good delivered by technology and the Web be achieved without a political consensus?

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Corporates need to socialise brand websites

June 11th, 2010 by Daniel Young | No Comments | Filed in Media, Social media

I was delighted to have an opinion piece run in the Media & Marketing section of today’s Sydney Morning Herald.

The article makes the point that companies need to make their brand websites more social, personal, human and interactive. We’re already seeing a lot of brands moving in this direction with corporate blogs and  community content built into their branded website experience. (more…)

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Should bloggers be more transparent about their traffic and engagement scores?

June 1st, 2010 by Daniel Young | 8 Comments | Filed in Blogging, Media, Social media

There are encouraging signs that blogging is gaining more traction in Australia. (more…)

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A new system for the protection of creative content necessary for a diverse and functioning democracy

April 20th, 2010 by Daniel Young | No Comments | Filed in Media, Social media, Technology

I attended a UTSpeaks event this evening featuring Professor Michael Fraser, who addressed the following topic:

Are we rMichael Fraseready for a new age in how creative content is sold and stored online?

Michael Fraser laid out his vision of a transformed copyright system arguing that the creators of original content ‘deserved to be rewarded’.  Fraser said that must build an information economy and knowledge society in Australia, as a sustainable economic engine for the country that would supercede Australia’s natural resources.  Copyright represents a legal infrastructure for creative content, he said.

Fraser laid out four necesary conditions for viable creative industries.

  1. Access (which he said was coming in the form of the NBN)
  2. Content (Australian is proven as a market for creative content in his view)
  3. Copyright (effective law and protection)
  4. Business models

The latter two were the areas that needed to be addressed.  Passive and unresponsive business models combined with ineffective copyright laws were undermining the necessary conditions for an information economy.  He said that content owners are not providing content in the form that customers want.  In other words, its far too difficult to identify the copyright owners for content today and too costly (dollars and time) to negotiate the right to use their content.  A large swathe of the population ilegally access content, as a result.  Illegal downloads and piracy cost creative industries 10% of their revenue per annum.

As an aside, I thought it a little ironic that Fraser didn’t credit or source any of the data points that he included in his slides – and there were many.

Fraser than ran through some of the existing copyright protection systems, and the shortcomings of each:

  • Creative Commons: ‘makes a useful contribution at the fringe for free content’
  • Revenue from ads connected to content: ‘only supports the content that attracts enough advertising dollars and there cannot sustain free expression’
  • Patronage: ‘again, cannot support free expression, which is essential for a functioning democracy’
  • Content producer databases: ’siloed, not meeting consumer expectations’
  • Online content shops: ‘do not meet demands for re-use’
  • Google books: ‘adopted an opt out model for publishers which it combines with a revenue share model but there is an inherent data in corporations owning this content’
  • Social Networking Sites: ‘advertiser pays revenue to the site not the creators’.  Fraser was generally dismissive of the amatuer approach.
  • He also mentioned the not very mainstream academic journals and copyright collecting services

A new model is required that provided instant access to content together with the rights in one transaction.

Fraser then took us back a few hundred years to the industrial revolution to provide some thoughts about the governing principles of a new copyright system.

He cited the following milestones from history and their impact on the respective industries and consumer adoption.

  1. The introduction of property rights prior to the Western Europe’s industrial revolution.  A similar system if applied to creative content would secure intellectual property and “make a market for creativity”.
  2. A national infrastructure is a pre-requisite for effective trade and competition similarly our creative industries require a national infrastructure for content.
  3. The introduction of standards in the rail, power generation and shipping industries, which each had the effective of reducing cost and improving efficiencies in their respective industries.

Fraser’s new copyright system – his proposed National Content Network – would apply these principles to creative content.  It would provide an active registry (providing metadata) and actionable information for every piece of creative content that was produced or made available in this jurisdiction.  Individuals that wanted to re-use a piece of content would refer to the registry where they could access the following information:

  • Details of the copyright restrictions that apply to that piece of content
  • The ability to procure and pay for access and re-use rights
  • Contact details for the content creator

The NCN would interoperate across all types of content and would be administered by the Government.  The system would reduce illegal copying, he claimed – allowing a sustainable funding model for culture and knowledge products.  Equal access would be applied to paid and copyright free content.  Fraser said that the system would enhance competition between creators.pirate

I agree with Fraser’s assertion that individual content producers deserve to be rewarded.

I think there is a danger that a failure to reward content producers may result in a narrowing of our creative and cultural horizons.  Having said that, the Internet provides opportunities for creators to reap the reward via other means, such as the accumulation of influence but then is this  a sustainable model for large numbers of people over the long term, I don’t know.

Fraser didn’t use the word ’sharing’ once during this presentation, which I found interesting.  The experience of Social Networks shows that individuals are willing to share ideas, content and creativity in an communal or altrustic frame of mind.  I think Fraser would challenge the quality of this content and maybe he would have a point.

Quality content can be niche content, in fact perhaps you could argue that the greater the niche the higher the quality.

Which of the existing content infrastructures and business models will support niche or specialist content in the future?  That is a real challenge.

Will brands stand for more or less in the future?

April 20th, 2010 by Daniel Young | No Comments | Filed in Media, Public Relations, Social media

Leading the packThought leadership is something of a holy grail for the PR industry. 

It is an interesting area for PR consultants to get involved with as it provides an issues rich environment for them to really add value through research, insight and execution. 

The best PR practitioners recognise that thought leadership presents an opportunity for their client to add value to its customers and differentiate itself.  In practice, PRs often struggle to find clients that can enunciate and commit to a thought leadership position.  

Organisations encounter a number of issues when it comes to executing against a thought leadership strategy:

  1. They believe that thought leadership exposes them to risk – what if people disagree?
  2. They’re happy to fly below the radar – no-one else is taking a position so why should we?
  3. They don’t have the industry insights required to take a credible position on a topic
  4. They don’t have the individual talent to deliver the content or are unwilling to invest in it 
  5. They’re focus is lead generation and sales – they don’t see the reputational value in thought leadership
  6. They’re not prepared to invest in the necessary research or partnerships required to establish a thought leadership strategy
  7. They unable to take an industry view - their industry perspectives are insular, biased and self serving
  8. Marketing investments are focused on promotional outcomes, rather than ongoing corporate objectives

Occasionally, you see organisations jumping onto an issue because it has become a business imperative, a good example of this is the Environment where many organisations are keen to be seen to be doing the right thing.  Don’t get me wrong, I believe that most companies are genuine in their intention to reduce their impact on the environment but the adoption of these goals was largely responsive in nature – it become a business imperative.  It was not a proactive altruistic motivation that could be described as genuine thought leadership.

The challenges in this area can be mighty frustrating for the PR agency and in-house team that recognise the opportunities presented by thought leadership to:

  1. Build positive brand perceptions
  2. Proactively lead the media agenda and add value to media relationships
  3. Initiate discussion and generate publicity
  4. Provide PR campaigns with a consistent theme or message
  5. Raise the profile of senior executives
  6. Add value to their industry and been seen as a positive contributor
  7. Motivate and engage employees and partner organisations
  8. Help drive a shared agenda with stakeholders
  9. Engage new audience groups; Government; Industry Associations; Industry Leaders

I think the importance of thought leadership will grow in the future as brands become more attuned to their customers and marketplace.  Brands will need an agenda in order to ensure the sustainability of their online communities.  They’ll need to have opinions and insights in order to drive activity online and empower customer advocates.  They’ll also need to respond to increasing customer expectations about the role that their brand of choice plays in the community.

As a result, we’ll see brands re-assessing their thought leadership strategy and working to identify the relevant opinion platforms for their business.  I think we’ll begin to see support from brands for thought leadership topics that genuinely reflect the interests of their community and, as a result, more credible, personalised, actionable and specific. 

What do you think? Does this also apply to individuals online?  Will it become more important to take a personal position on an issue or are we more likely to exist in communities that reinforce our own world view?

 

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