Posts Tagged ‘australia’

General update, this and that

September 24th, 2009 by Daniel Young | No Comments | Filed in Life

I suppose I should intersperse all of these recent Twitter updates (a new plug-in) with some intelligent commentary about something or other or perhaps just a simple old update about this and that.

We went live with a new website for Burson-Marsteller Australia. You can find it at www.bm.com/australia.

Its about time that we had a local web presence given the fact that we are advising many clients on digital PR and social media strategy. The site is a starting point, which we will add to and develop over time. The site is based on Microsoft Sharepoint, which I found to be an ‘OK but slightly frustrating’ content management tool.

We are currently working on a really exciting research project for Australia and working with clients on a number of digital projects and some cool new business projects. More on this later.

I am also judging a competition for the International Advertising Association and have a medium sized cardboard box of entries from teams of University students to read through over the weekend.

As a daily habit, I have started reading www.techmeme.com in the morning. I am finding that its a great way to keep up to date with what’s happening in digital and tech generally.

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Options Still on the Table to Support the Future of Quality Journalism

June 7th, 2009 by Daniel Young | No Comments | Filed in Media, Public Relations, Technology

Simon Sharwood, a freelance journalist in Australia, recently blogged two out of his three ideas for new business models in print journalism. Both ideas are based on the concept of industry funding.

In the first, funding would come from industry associations and industry groups. In the second, the PR industry funds print journalism via a licensing system, which grants the license holder access to those journalists – similar to the registration of lobbyists.

newspaper-kiosk

Both concepts seem to create dependencies that would undermine journalistic independence and integrity, although the risk of this occurring in the second model could be minimised: “…to be a registered PR, one would stump up a fee that goes into an independently administered fund that is then redistributed to publishers with oversight to ensure it goes on wages” (Simon – in comments).

Putting aside the practical challenges of this model, some of which are discussed in the post, I doubt that the model would be sustainable. Funding from the PR industry would be a diminishing return as media relations become a smaller part of what PR agencies do.

Here’s where I come up with my alternative solve all solution.

I might need to get back to you on that but here are some other funding alternatives:

  • Newspapers earn not for profit status and the associated financial and tax breaks
  • Introduction of a subscription/ micro-payment system that covers multiple competing publications. Check out ViewPass, which would process payments and collect data to drive targeted advertising or trade content for information about the reader’s preferences and interest.
  • Newspapers regulate the re-use of content – in the same way that the music industry does.
  • Philanthropy may sustain some publications.

The subject is such an emotive and complex issue. I am definitely in the ‘newspapers are a good thing’ camp – but at the end of the day if the model ceases to work then we have to let ‘nature’ take its course.  Consolidation is inevitable but I think that the concept of a newspaper-less society is somewhat alarmist.

By the way, newspapers are flourishing in the developing world.  man-reading-newspaper

Ultimately, I see a small number of print publications containing analysis and opinion available internationally, nationally and in major cities. They’ll play a key role in holding institutions, business and Government to account and would be supported by the not-for-profit- funding model if advertising revenue alone was not sufficient.

I am positive that the pendulum will swing back from digital to traditional media and that things will balance themselves out.

Quality print journalism will survive even if the industry is vastly consolidated and readers will turn to the Web for breaking news, trade/niche content,  entertainment and video. I don’t personally have an issue with a micro-pay scheme – I’d be happy to pay a small amount for quality content from someone that ‘appreciated the technical nuances of the fields concerned’.

There continues to be considerable opportunity for the newspaper industry to reduce cost which makes this scenario seem feasible. Moody’s estimates that just 14% of newspaper operating costs are related to content creation. It’s not all doom and gloom – there are still workable options.

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Rudd Prepares For Military Strike By China – But Why?

May 6th, 2009 by Daniel Young | No Comments | Filed in Politics

Australia ‘enjoys’ an uncertain relationship with China.

Two stories caught my eye in the last week which illustrate this point.

1. Kevin Rudd announced a 3 per cent increase in defence spending and directly references the military build up in China as the justification for the spend, which will be detailed in the upcoming Federal budget. Current annual defence funding is in excess of $20bn.

2. The Reserve Bank takes the decision not to cut interest rates and cites recovery in China and the firming up of commodity prices as a key driver for an upswing in the Australian economy.

So in a nutshell Australia is arming itself to defend itself against the threat posed by a major trading partner.

I fail to see why China would invade / attack Australia especially if China consumes more and more of Australia’s raw materials and commodities in the coming years, as the Reserve Bank predicts.

With all due respect, what would be the point?

In an official response, the Chinese Foreign Ministry spokesman Ma Zhong Xu said that “China is a peaceful force that forms no threat to any other countries.”

I appreciate that Australia needs to be aware of what is going on in the region but surely there are more progressive approaches available to the Australian Government, especially from a leader who has capitolised on a strong and long personal relationship with China.

CHINA-AUSTRALIA

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Social Media Monitoring is Extreme Says Coalition Communications Minister

April 5th, 2009 by Daniel Young | 2 Comments | Filed in Politics, Social media

Government plans to monitor social media in Australia are a ‘waste of tax payers’ money, according to the Nick Minchin, the Opposition communications spokesperson.

Huh? What’s the point of social media if no-ones listening?

Blogs, forums and other forms of social media provide Government with access to a large amount of public feedback and sentiment. Of course they should be monitored. They provide a litmus test of public opinion. The Government needs to invest in the ‘comprehensive digital monitoring service(s) for print and electronic media’ in order to do this.

One would like to think that advisors and Ministers are listening to online conversation as this enables them to shape legislation and details to respond to the needs of the community.

Or perhaps the Government wants to monitor in order to identify sources of opposition and stiffle dissent.

Social media is driving community, media and our institutions through a transition. Governments are more than happy to use social media during election campaigns to gain power.

The real question should be: What are the Government’s objectives for social media monitoring? One can’t help but be a little cynical in the context of the Federal Government’s Internet Filter.

K-Rudd’s online activity has declined signficantly since coming into power.

The future of social media will be bright as long as Governments and corporations recognise the value of online discussions and the insights they provide rather than seeking to control or place limits on what can and cannot be discussed online. The conversations are occuring (and have always occurred) – heavy handed Governments will drive the online discussion underground (in a digital sense) which is the worst possible outcome.

I see nothing wrong with monitoring per se. It’s essential.

There are numerous free and paid tools out there for managing and monitoring social media. We use Radian6, which is by the best tool that I’ve come across (and I’ve seen quite a few).

Do you think the Government’s Internet Filter will filter out dissenting and opposing voices in addition to the pornographic and illegal content (its stated aim)?

This post takes issue with the not very popular Senator Conroy’s seemingly contradictory statements on the issue of social media monitoring. Conroy and K-Rudd will be announcing the winner of the NBN tender next week.

Here’s a snapshot of social media discussions that may be of interest to Minister Minchin:

nick-minchin44 nick-minchin12

nick-minchin31

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Prison Officers Threatened with Disciplinary Action for Anti-Privatisation Comments Made on Facebook

April 4th, 2009 by Daniel Young | 1 Comment | Filed in Politics, Social media
Opening the door to privatisation

Opening the door to privatisation

The New South Wales Department of Corrective Services has threatened to sack a group of employees for comments that they made on Facebook, which it says are in contravention of the Public Services Employment and Management Act. The employees were discussing the issue of prison privatisation in the State.

So much for social media as a channel for individuals to express themselves! This issue raises the question: Should online activity be protected by the principle of Freedom Of Speech?

A follow up story by Crikey alledged that the Facebook activity was actually of a defematory and sexist nature but doesn’t refute the claim that prison officers are being threatened with discipline for voicing their anti-privatisation views.

Prison officers went on a 24 hour strike this week and held a rally outside Parliament house (with twelve rebel Labor MPs) in demonstration against the plans to privatise two prisons in NSW.

For a perspective on the moral and practical issues associated with prison privatisation check out this opinion piece by George Monbiot, which includes the following passage:

Only two groups want them built: ministers and the prison companies: they offer excellent opportunities to rack up profits. And the very nature of PFI, (private finance initaitive: a type of public/private partnership) which commits the government to paying for services for 25 or 30 years whether or not they are still required creates a major incentive to ensure that prison numbers don’t fall. The beast must be fed.

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Telstra excluded from national broadband network build

December 15th, 2008 by Daniel Young | No Comments | Filed in Politics

Senator Conroy has excluded Telstra from the NBN tender following the telcos non-compliant submission to the Federal government. Telstra didn’t include a proposal for the provision of services to SMEs until December 5 (more than a week after the deadline), which has been given as the reason for the exclusion.  

Telstra’s chairman, Donald McGauchie has labelled the reasons for the exclusion as ‘trivial’.

Telstra’s initial proposal was an attempt to disrupt the process. I doubt they expect such a ballsy response from the Government.

Its possible that Telstra will somehow be invited back to the negotiating table. Some have argued that it’s in the national interest for Telstra to build the network or at least be considered alongside the competition.

The other bidders include Signtel Optus, Melbourne-based Acacia, Canadian group Axia, the Tasmanian Government and Canberra utility group TransAct.

The likely outcome of this development (apart from a major dip in Telstra’s share price).

First off, a media war whereby Telstra paints itself as the victim. The company runs the risk of generating considerable bad will if it is not able to do this and its engagement with and commitment to social media will be put to the test.

Second, delays to the process. Legal claims and counter-claims.

Third, Telstra going it alone by investing and building out its current cable, Next G (which doesn’t work in parts of Perth’s CBD) and DSL networks resulting in the eventual Government-sponsored NBN competing head to head with an obstructive and reactionary incumbent.

Fourth, enforced separation of Telstra’s wholesale and retail assets.

The net net result: A continued hiatus for Australia’s broadband network and the digital economy.

This country!

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Telstra submits a bid to build a National Broadband Network, or does it?

November 26th, 2008 by Daniel Young | No Comments | Filed in Politics, Technology

In a statement released today, Telstra announced that it has ‘provided the Federal Government with a (counter) proposal to build a world class open access National Broadband Network’.

It has not submitted a bid for the contract ‘due to a number of unresolved issues in the Government’s Requests for Proposals’: 

  • The lack of clarity around possible further separation
  • The 12-month negotiation period under the RFP
  • Concerns about the use of Telstra’s detailed information
  • The proposed commercial terms issued by the Commonwealth

Today’s deadline was for companies to submit bids.

Most people agree that Telstra is the only viable option for the Australian Government. The Telstra ’counter proposal’ means that the company is still in the running without making a commitment. The company has created a negotiating point with the Government. Telstra is ’willing to engage in discussions with the Government’.

How will Conroy and the Federal Government react? It seems their hands are tied. One wonders how easy it will be for the Government to break up a recently privatised company.  

Hopefully, this won’t result in months of back and forth, he said, she said (as we saw with the previous Government). 

Is this the first step in a long drawn out wrangle between Telstra and the Government that will only serve to further delay the process and muddy the waters? I think it could be.

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Online Participation Up: Forrester Releases Updated Technographics Findings

October 22nd, 2008 by Daniel Young | No Comments | Filed in Social media, Technology

Forrester has updated its Technographic research. The study categorises and measures different online participation and is based on a US sample. It shows an increase in participation levels year on year.

No such research exists for Australia as far as I am aware.

Forrester Technographic 2008

Forrester Technographic 2008

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Six Reasons Why Corporate Australia is a Social Media Laggard

September 25th, 2008 by Daniel Young | No Comments | Filed in Public Relations, Social media

Where the bleeding hell are you?

Where the bleeding hell are you?

OK, I want to start this post with a disclaimer. There are plenty of companies operating in Australia that are active in social media. I have seen some great case studies…

Examples include – wikis at Janssen-Cilag, BlueTube for the Victorian Police Force and the ever present case study: Now We Are Talking.

And I have worked with companies in this sphere.

As a side note: It seems to me that Telstra entered the social media space with a very specific agenda (T3) and objective. The approach delivered value and has since permeated other areas of their business in a positive way.

For the purposes of this post, I want to focus on externally facing social media projects by Australian corporates.

Laurel Papworth recently posted on the topic of CEOs that use twitter, as a follow up to a BusinessWeek story about tweeting chief execs in the US. The list is made up by the leaders of web 2 and tech companies on both sides of the Pacific.

Talk to any PR in Australia and they’ll tell you that the corporate sector remains unwilling to dip its toe into social media in a meaningful or strategic way. Maybe that’s an exercise in PR business development, either way I’d like to suggest a few reasons why this might be the case.

1. A small corporate sector which remains well connected via traditional offline networks
That sense of the old boys network in Australian business still feels very prevalent to me. That concept of mateship and personal connections comes through quite strongly. The people that run Australian businesses are not using social media as a prmary means of communication.

2. The retail sector has not led the way
Amazon and eBay were the Web pioneers in many ways. Their success gave the Web a lot of credibility in a market (the US) which has a very rich catalogue mail order retail culture. The Australian retail sector on the other hand has been very cautious and reticent when it comes to establishing an online presence, resulting in a lack of leadership.

Too many cultural stereotypes for one post?

Too many cultural stereotypes for one post?

3. The old chestnut: Australia the follower
Why would we expect Australia to lead the rest of the world or even be up there when history tells us that this market is typically a follower? Corporate Australia is watching to see what happens in the US and Europe before it dives in.

4. Abscence of high speed national broadband
Internationally, Japan leads the way when it comes to national broadband speeds. The NBN project in Australia has a long way to go still – a nationwide broadband network in Australia is five years away, at the very least. This has impacted the sophistication, the uptake of Web applications, interaction etc. Australia is way down the rankings in terms of broadband quality, as this study shows.

5. There has been no high profile reputational crisis on the Web in Australia
Corporates will only recognise the power of the Web when they see one of their peers suffer major reputational damage as a result of online activity. Until then, corporates will sit back and focus on the risk of getting involved.

6. Corporates aren’t being sold on the benefits effectively
Marketers, consultants, PRs have to accept some responsibilty for the current state of affairs. It’s their job to educate decision makers. It’s their job to prove the business case. Marketers and communicators in Australia aren’t strong on this stuff.

As I said at the beginning, there is activity out there. It’s happening but Australia continues to lag behind the rest of the world. My sense is that the multi-nationals operating in Australia are leading the way. It can only be a matter of time until we see the large corporates follow Telstra and usurp the telco as the outstanding Australian corporate in social media.

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The Australian Newspaper Launches Web 2, social media Blog

September 25th, 2008 by Daniel Young | No Comments | Filed in Blogging

The Australian has launched a new blog. It’s called Wires and Lights in a Box and it describes itself as:

A daily, handpicked selection of the best news and opinion on social media, Web 2.0, new journalism and online advertising.

I will always distinguish between professional/ amateur bloggers with a passion and journalists and their personal web page under the banner of an established print title. It’s still a blog, sure; readers can leave comments – cool. There is a fundamental difference though.

Still, its reflects an increased focus on this area in Australia, which can only be a good thing for a country that is still a laggard in Web 2.0.

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