Nett Magazine: Managing an Online Reputation
Public Relations, Social media | (0)
I was asked to contribute to a recent article in NETT Magazine by Sarah Stokley on the topic of online reputation management. The article appeared in the March issue but has now been run online.
Here is the section containing my quote and a link to the full article:
Creating a buzz
Stepping into online conversation about your business means opening up a new line of communication with your customer base. It may sound calculated, but you need to decide what you want to achieve, and where to place your online time and energy for best effect. And don’t forget, happy customers can ...